RESTAURANTS
The host stand that never puts anyone on hold.
Dinner rush is exactly when the phone rings the most and exactly when nobody has a hand free to answer it. Passline picks up on the first ring, every time, whether that's a Tuesday lunch or a Saturday at 7:45pm.
It takes the reservation, confirms party size, notes allergies or high-chair requests, and holds the table — no comped bread basket required to make up for a caller stuck on hold.
For walk-in-only spots, it answers wait-time questions and takes callback requests instead, so the host stand stays focused on the room.
What it does for restaurants
- Takes reservations and confirms party size
- Answers hours, location, and menu questions
- Handles large-party and private-event inquiries
- Sends a text confirmation after every booking