The front desk that answers before the second ring.

A missed call at a dental or medical office isn't a missed sale — it's a patient who needed care and got a busy signal instead. Passline answers immediately, day or night, and gets the appointment on the calendar.

It asks the same intake questions your front desk already asks: new or returning patient, reason for visit, preferred provider, insurance carrier at a high level. Anything clinical gets routed to staff — the agent books and triages, it doesn't diagnose.

Automated reminder texts ahead of the appointment cut down on no-shows, which is where this pays for itself fastest.