The dispatcher that's awake when the pipe bursts.

Home service emergencies don't happen on a schedule. A burst pipe at 2am is a call that either gets answered by you, or gets answered by whichever competitor shows up first in a panicked search. Passline answers it.

It triages the job — what's broken, how urgent, what address — gives an honest arrival window, and books the visit directly onto your schedule. Non-urgent calls get booked for regular hours instead of waking anyone up unnecessarily.

Every booking syncs to your CRM so the tech shows up already knowing what they're walking into.